Domino`s Pizza: Business Continuity Strategy during the Covid-19 Pandemic

Global Economic Impact of Coronavirus – Assessment and Mitigation (B)
Case Code: BSTR601
Case Length: 15 Pages
Period: 2020
Pub Date: 2020
Teaching Note: Available
Price: Rs.400
Organization: Domino’s Pizza Inc.
Industry: Foodservice
Countries: United States, India
Themes: Crisis Management & Conflict, Services Marketing,
Global Economic Impact of Coronavirus – Assessment and Mitigation (B)
Abstract Case Intro 1 Case Intro 2 Excerpts

Background note

The history of Domino’s Pizza (Domino’s) dates back to the late 1950s, when Dominick DeVarti (DeVarti) started a small pizza store called DomiNick’s Pizza on the Eastern Michigan University campus in Ypsilanti, Michigan. In 1960, two brothers who were students of the University of Michigan, Thomas S Monaghan (Thomas) and James S Monaghan (James), bought the store for US$900. In 1961, James sold his share of the business to Thomas...

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